During the Warranty Period of three months from purchase, we will repair or replace, at no charge, any item that proves defective because of improper material or workmanship, under normal use and care following a proof of purchase receipt.
WEAR & TEAR
It is not recommended that you wear your jewellery when participating in sports, sleeping, swimming and surfing. Also avoid contact with creams, perfume and make-up. Avoid running the charm along the chain/bangle as this will wear out the silver. Solvents, bleaches, household chemicals and cleaning products can tarnish silver. Some skin types can make the silver go black – this is only surface discolouration and can easily be removed with a soft, clean cloth.
Silver jewellery will naturally tarnish over time. Ensure that your jewellery is kept clean and free from creams, lotions, oils, perfumes and make-up. When not wearing, store your jewellery separately so that it doesn’t get scratched or tangled. We recommend storing your jewellery out of strong sunlight in its original packaging.
Over a long period of time silver can become yellowed by oxidisation, this can be easily removed without using harsh chemicals (happy Zeathgirls!) Put a small amount of salt and baking powder in an aluminium foil-lined pot with steaming water and immerse the silver. Remove once clean and dry with a soft towel.
Keep free from sun cream and after sun lotion. Avoid wearing when in swimming pools or jacuzzis as the chlorine may tarnish the silver. Avoid wearing in the sea or when surfing as our pieces may decide to return to the ocean. Store safely when not wearing
RESIZING OR REPAIRING
Rings cannot be resized but will be replaced with the correct size if returned immediately unworn. Broken chains can be fixed with a visible link.